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Best practise invoice emailing anno 2011
  • newnomadnewnomad August 2011

    Just tested the demo and it sends the invoice to the customer as PDF.
    Shouldn't a multipart text/html email, with the PDF attached also, be better? Like this [one](http://www.snapbill.com/tour/green-billing) However that's 3 formats...
    Being on a mac one might forget that windows email clients don't display pdf's out of the box. But then again most people use gmail and it supports the display of [pdf](http://www.makeuseof.com/tag/gmail-google-docs-removes-the-need-for-adobe-reader-2/). OK it still needs one click. So I am tempted into sending just a plain text email with payment info and total amount, with the detailed pdf attached to archive.
    Then again a html email has the advantage that its open when the email opens, can have vcards. But it can be switched off (blackberry?) or received as spammy... so I'd still need a pdf.
    What do you guys think?
    Best practise invoice emailing anno 2011=?...

  • mattantwestmattantwest August 2011

    Hi,

    I think that it would be a good idea to include a summary of the invoice in the body of the email. There would still need to be a PDF attached so that people can save/print a copy of the invoice for their records.

    Matt

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